This Privacy Policy is an electronic record under the Information Technology Act, 2000, and its applicable rules. It has been generated by a computer system and does not require any physical or digital signatures. At Seven Sands, we deeply value your trust and are committed to protecting the privacy of all users of our website.

This policy explains how we collect, use, and share the personal information you provide to us while using our website. By accessing or using our website, you consent to the practices outlined in this Privacy Policy. Please note that this policy may be updated periodically, and we encourage you to review it regularly for any changes.

The terms outlined in the Terms and Conditions of Use are also applicable to this Privacy Policy.

The privacy policy shown below is applicable.

1. The information collected by Seven Sands

At Seven Sands, you can browse our website without revealing any personal information. However, if you wish to make a booking or use certain features, we will require specific details, including your name, contact number, email address, billing information, bank account details, and other relevant personal data.

We strive to ensure transparency and will always indicate whether providing such information is optional or mandatory for a particular service or feature. You are free to withhold any data by choosing not to use those specific services.

You are responsible for ensuring that the information you provide is accurate and current. Seven Sands cannot be held liable for any inaccuracies in the personal information provided by users or the consequences arising from such inaccuracies.

Additionally, we may collect certain information automatically based on your activity on our website, such as browsing behavior, usage patterns, and other analytics. This data helps us understand user preferences, demographics, and behavior, enabling us to enhance the user experience and improve our services.

To deliver a seamless experience and better meet your needs, we monitor website traffic and usage trends. Please be assured that we only collect data necessary to deliver and improve the services we offer on our website.

2. Personal information

Personal information refers to any data that can identify an individual, either directly or indirectly. This includes, but is not limited to:

  • ● Full name and gender
  • ● Phone Number
  • ● E-mail address
  • ● Residential or communication address
  • ● Passwordfor account access
  • ● Financial details, including bank account information, credit/debit card details, or other payment-related data for processing transactions
  • ● Information related to physical, physiological, or mental health conditions
  • ● Additional details such as biometric data, medical history, sexual orientation, or medical records.

3. Cookies

Cookies are small files stored on your computer's hard drive that help us enhance your browsing experience and provide our services effectively. On certain pages of our website, cookies are used to analyze website traffic, measure the effectiveness of promotions, and ensure a secure and seamless user experience.

Cookies allow us to deliver content that aligns with your preferences and help your browser remember specific details, such as login information, reducing the need to repeatedly enter credentials. Most cookies are session-based, meaning they are automatically deleted once your session ends.

You can choose to disable cookies through your browser settings. However, doing so may limit your ability to use certain features of our website, and you may be required to log in more frequently during a session.

Please note that third-party services may also use cookies or similar tracking tools on some pages of our website. Since these cookies are not controlled by us, we recommend reviewing the privacy policies of any third-party providers for more details.

4. Utilization of the information we collect

We assure you that any personal information you provide is used solely for legitimate and essential business purposes. Your information helps us manage and process reservations made through our website, deliver an improved level of service, and communicate with you via phone or email when required. It may also be shared with trusted third-party partners when necessary to fulfill your requests.

We may use your personal details to keep you informed about your reservations or notify you of other services and offers featured on our website. Additionally, your information may be used to enforce our Terms and Conditions, resolve disputes, troubleshoot issues, and gauge interest in the services we provide.

To ensure your experience is smooth and secure, we may use your data for purposes such as:

  • ● Detecting and preventing errors, fraud, or other unlawful activities.
  • ● Personalizing your browsing experience.
  • ● Notifying you about promotions, updates, or new offerings, both online and offline.

We may also analyze website usage patterns and enhance our marketing and promotional strategies. By doing so, we aim to improve the website's services, content, and overall functionality, ensuring it better meets your needs. Our ultimate goal is to provide you with a seamless, efficient, and personalized experience every time you use our website.

5. Information sharing with third parties

Your information may be shared with third parties under the following circumstances, always ensuring that your privacy is protected to the best of our ability:

1. Service-Related Sharing

To facilitate specific services, we may provide limited access to trusted third parties, such as accountants, credit card processors, hotels, or government authorities. These entities only receive the information required to complete their designated task.

2. Business Restructuring or Transfer

If our business is sold, restructured, or transferred to a new owner or operator, your information may be transferred as part of the process. The new entity will be required to ensure your privacy remains protected.

3. Compliance with Legal or Security Requirements

In cases of suspected fraud, illegal activities, security threats, or violations of our terms, we may share your information with relevant authorities to investigate, prevent, or resolve such issues.

4. Legal and Regulatory Obligations

We may disclose your information to comply with subpoenas, court orders, or requests from authorized agencies under the Information Technology (Procedure and Safeguards for Interception, Monitoring, and Decryption of Information) Rules, 2009. This includes assisting agencies in monitoring and collecting traffic data when legally required.

5. Internal Service Providers

To streamline operations, we may work with internal service providers for specific tasks, sharing limited information as necessary. These providers are bound by confidentiality agreements and legal obligations, ensuring the data is used solely for the intended purpose.

By following these protocols, we strive to balance operational efficiency with the highest standards of privacy protection.

6. Information Disclosure Third-Party Advertisements

Our website may display advertisements from third-party advertisers. If you choose to interact with these advertisements and share your information, it will be collected by both us and the advertiser. While we process your data in compliance with this privacy policy, the advertiser will handle it according to their own privacy practices. Before sharing your information with any advertiser, we recommend reviewing their privacy policy, as we do not have control over their data handling practices. We are not responsible for how these advertisers collect, use, or manage your information.

External Links: The website may contain links to other websites that track user activity or collect personal data. Please note that we are not responsible for the content, practices, or privacy policies of these third-party websites. We recommend reviewing their terms and policies carefully before engaging with them.

7. Promotions and updates

By providing your email address during the booking process, you agree to receive communications from us regarding special offers, updates, and services available on the website. To enhance your experience, we may also analyze which features of the website you interact with most frequently. This allows us to personalize your experience by showcasing relevant and helpful updates about our services. If at any point you prefer not to receive these communications, you can opt out or unsubscribe using the link provided in our emails or through the unsubscribe feature available on the website.

8. Security for your information

We are committed to protecting the personal data you share with us. To ensure the security of your information, we have implemented a range of administrative, technical, and physical safeguards. For instance, sensitive information is encrypted during transmission, and access to personal data is limited to authorized personnel who require it for legitimate business purposes. Despite our best efforts, no system can be entirely secure. However, we strive to maintain robust security measures to minimize risks and protect your information.We recommend reviewing their terms and policies carefully before engaging with them.

9. Security measures

We are committed to protecting the confidentiality of your information by employing robust security practices and advanced technologies in accordance with the Information Technology Act, 2000, and its associated rules. These measures are designed to prevent unauthorized access, ensure data accuracy, and promote the proper use of your information.

Access to personal data is restricted to employees, contractors, and agents who require it to operate, develop, or improve our services. These individuals are bound by strict confidentiality obligations, with violations subject to disciplinary action, termination, or even legal consequences.

While we deploy industry-standard methods to safeguard your data, it is important to note that no system can guarantee complete security. In certain circumstances, we may be required to disclose personal information to government authorities or third parties. Additionally, there is a risk of illegal interception or misuse of data by unauthorized individuals, or unintended breaches outside the scope of this Privacy Policy.

10. Governing law and Jurisdiction

This website is developed and maintained by Seven Sands and operates under the jurisdiction of Indian laws. Any disputes arising from the terms, conditions, or disclaimers outlined here will fall exclusively under the jurisdiction of the courts located in Mumbai.

11. Modifications to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to ensure you are aware of any updates. Continued use of our website signifies your acceptance of the revised policy.

12. Grievance procedure

At Seven Sands, we are committed to maintaining transparency and ensuring customer satisfaction. Our aim is to address any concerns or grievances efficiently through a structured process. If you are dissatisfied with our services or have any complaints, you may submit a grievance. You can reach us at: Email: reservations@sevensands.in

13. Express consent

By accessing or using our website, you explicitly agree to the collection, use, and sharing of your personal information as described in this Privacy Policy, in accordance with applicable Indian laws. Please note that headings are for reference only and do not limit the scope of the sections they represent.

Seven Sands
Explore Our Properties
Message Us
Follow Us
Request Callback